Back to Home

Support

Welcome to GlaceBayNow Support. We're here to help you get the most out of your local community app.

Contact Us

Email: jeffclements23@gmail.com

Response Time: Within 24-48 hours

For urgent matters regarding content safety or abuse, please include "URGENT" in your email subject.

Frequently Asked Questions

How do I create an account?

Open the app and tap "Sign in with Apple" for the quickest registration. You can also browse as a guest, but you'll need an account to leave reviews or post service requests.

How do I leave a review for a business?

Navigate to the business you want to review, scroll down, and tap "Write a Review." You'll need to be signed in to leave a review. Each user can leave one review per business.

How do I post a service request?

Go to the Home tab and find the "Service Requests" section, or navigate to your Profile and select "Service Requests." Tap the "+" button to create a new request describing the work you need done.

How do I respond to a service request as a contractor?

Browse open service requests and tap on one that matches your skills. Tap "Leave Response" to provide your contact information and a message to the requester.

How do I claim my business?

Find your business in the directory and tap "Claim This Business." Submit the claim request with your verification details, and our team will review it within 2-3 business days.

How do I report inappropriate content?

On any review or service request, tap the flag icon to report it. Select the reason for your report, and our moderation team will review it promptly.

How do I submit a community event?

Go to the Events tab and tap "Submit Event." Fill in the event details including date, time, location, and description. Events are reviewed before being published.

How do I delete my account?

Email jeffclements23@gmail.com with the subject "Account Deletion Request" from the email associated with your account. We'll process your request within 7 days.

App Information

App Name: GlaceBayNow

Version: 1.0.0

Developer: GlaceBayNow

Location: Glace Bay, Nova Scotia, Canada

Legal